Shop reopens Sunday 5th October 2025 - 21:00 (9 pm) UK time!
Hello! Thanks for visiting...
Things are shaping up behind the scenes, and I'll be re-opening very soon.
To see what's new, check back at:
21:00 (9 pm) UK time
Sunday 5th October 2025
(To find out what time this is where you are, check out this handy page...)
-------------------------
SHIPPING COSTS:
-------------------------
A NOTE ON SHOPIFY CHECKOUT:
I can only apologise for any stress this may cause - please know that I'm still trying to find a way to stop it happening in future. For now though, I wanted to make everyone aware of how the checkout operates to try and avoid any heartache or nasty surprises.
-------------------------
MAILING LIST:
SHIPPING TO THE EU **PLEASE NOTE: Sales Tax/Customs charges may now apply!**
WHEN WILL MY ORDER BE SENT?
HOW LONG WILL MY ORDER TAKE TO ARRIVE?
- UK: allow 2-3 working days for delivery
- Europe: allow 5-7 working days for delivery
- USA/Canada/Australia/ROW: allow 2-4 weeks for delivery
CAN I TRACK MY ORDER?
For peace of mind (mine and yours...), my default shipping is now TRACKED for both UK and International orders.
You will receive a tracking number when your order is posted - please check your junk mail folder as they sometimes end up there!
If you wish to opt out of tracking on your package, please email me with your order number and I will adjust your shipping price (in most cases it saves between £1 and £3).
HOW WILL MY ORDER BE PACKAGED?
WHAT POSTAL SERVICE DO YOU USE?
The good old Royal Mail!
In the UK, I send all packages via the Tracked 48 service, and everywhere else I use Royal Mail International Tracked delivery unless otherwise stated in the print description.
CAN YOU GET IT TO ME QUICKER?
If you need your prints in a hurry I may be able to arrange delivery with a private courier such as Hermes, Parcelforce, DPD etc. Please note that there is likely to be an additional postage charge for this, as these services are often more expensive than Royal Mail delivery.
HELP! I'VE CHANGED MY MIND... CAN I RETURN A PRINT?
Provided they are in perfect, saleable condition and still in their original packaging, you can return unwanted prints to me, though I'm afraid you'll need to pay for the return postage. Please contact me before you return anything so I can approve the return and confirm any relevant details.
HELP! MY PRINT WAS DAMAGED IN TRANSIT...
Please contact me straight away if your print has been damaged in transit (pictures are helpful), and where possible I will sort out a replacement ASAP.
When it's not possible to sort out a replacement, I will refund the full cost of the print including postage.
HELP! MY PRINT HASN'T ARRIVED!
Occasionally prints can go astray in the postal system, especially when travelling internationally. There can be many reasons for the delay, and I've found that most do turn up eventually (often after a little stopover in customs somewhere).
Please allow up to 28 days for your print to arrive, but do contact me to let me know that you've not received your order within the timeframe outlined above. Where possible, I'll track it down and give you an updated arrival estimate. If it really has gone missing, I'll either send out a replacement (if possible) or issue a full refund, as you prefer.